March 24, 2020

Very few organisations have a perfect communications setup, and a crisis will expose any fissures so that they can appear as gaping canyons. But these are problems to address at a later date, the focus right now is doing what you can with what you have, and going back to basics to make your comms a...

June 22, 2018

It’s a familiar tale. An internal communications programme is initiated to support a change within the organisation. The challenge is discussed and objectives agreed, research is carried out, a plan is put together, activity begins and all looks to be going well. Fast forward six months and the prog...

April 18, 2018

Where the strategy sets the direction and goals, a plan is the commitment to ensuring their achievement. Planning allows you to break down seemingly large and complex tasks into smaller, more manageable activities that have better defined parameters and therefore making it is easier to identify the...

March 26, 2018

In the right hands, a good strategy should provide clarity of direction and purpose, inform decisions around plans and actions and demonstrate how you will achieve your objective over the longer term. I have found there can be many immediate benefits for both the organisation and IC function when de...

March 15, 2018

The State of the Sector survey, carried out annually by Gatehouse Communications, provides a snapshot of the practices of internal communications around the globe and has become a benchmark for this growing profession. There were plenty of positives to take away from the results for 2018 – communica...

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