Privacy Policy

Last updated: 22 May 2025

Inside Out Consulting (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us.

We are a UK-based business, and our data processing activities are governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Inside Out Consulting
Fowey, Cornwall, UK
Email: robertsinfowey@gmail.com
Website: www.insideoutcomms.co.uk

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Contact information – name, email address, phone number, postal address.

  • Business information – your job title, company name, and communication preferences.

  • Website usage data – IP address, browser type, operating system, and pages visited.

  • Marketing preferences – your consent to receive updates and promotional materials.

  • Payment details – if you purchase a service from us (processed securely via a third-party provider).

3. How We Collect Your Data

We collect data in the following ways:

  • When you contact us via email, phone, or our website.

  • When you sign up for our newsletter or download resources.

  • Through cookies and analytics when you use our website.

  • When you work with us as a client, partner, or supplier.

4. Why We Use Your Data

We process your data for the following reasons:

  • To respond to your enquiries or provide services you’ve requested.

  • To deliver relevant content, proposals, or marketing communications.

  • To improve our services and website functionality.

  • To comply with legal obligations and prevent fraud.

We only process your personal data where we have a lawful basis to do so, such as your consent, a contract, a legal obligation, or our legitimate interest in running our business.

5. Sharing Your Data

We never sell your personal data. We may share it with:

  • Trusted third-party service providers (e.g. email marketing platforms, payment processors).

  • Professional advisors (e.g. accountants or legal consultants) if required.

  • Authorities or regulators if we are legally required to do so.

All third parties are required to handle your data securely and in compliance with UK GDPR.

6. Data Retention

We only keep your personal data for as long as necessary for the purposes we collected it for, including any legal, accounting, or reporting requirements.

If you have opted into marketing, we will retain your data until you withdraw your consent.

7. Your Data Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (“right to be forgotten”).

  • Object to or restrict processing.

  • Withdraw consent at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise any of these rights, please contact us at robertsinfowey@gmail.com.

8. Cookies

We use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, if appropriate, notified to you by email.

10. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Inside Out Consulting
Email: robertsinfowey@gmail.com
Website: www.insideoutcomms.co.uk
Fowey, Cornwall, UK